Customer Reviews
Robin M., Midlothian, Virginia“The team at Sumser Insurance exceeded all expectations! Ashley and Jenna found us affordable coverage with excellent rates, and their professionalism truly stood out. Every interaction was prompt, courteous, and efficient. It’s rare to find a group so dedicated and responsive—highly recommend!”
- CSMidlothian, VACustomer since Nov 2020
“Great service and very competitive rates! Unfortunately I was involved in an accident and Ann (filling in for Ashley) was outstanding in helping me get my claim started. All the adjusters have been outstanding and one week following the accident, I just drove my new Outback off the lot today! I am sold on Subaru and Erie Insurance!!! Plan to be with both forever….”
- SKAnonymous, Virginia Beach, VACustomer since Jul 2014
“I have been more than satisfied with the service I have been getting.
The people are knowledgeable and courteous.
Ashley has been great as was Jenna” - BDAnonymous, Richmond, VACustomer since Jun 2025
“Very affordable. Prompt and efficient change. People were extremely professional. Highly recommend.”
- PRAnonymous, Midlothian, VACustomer since May 2025
“Todd & Ike did an excellent job of helping me find the right coverage for my home, auto & umbrella policies! I highly recommend Todd Sumser & his team! ”
- KRAnonymous, Chester, VACustomer since Apr 2016
“You helped me find a reasonable car insurance policy! Thanks so much.”
- SDAnonymous, Chesterfield, VACustomer since Feb 2009
“Talking to Anne Stallard is always so helpful. She is very professional and nice.”
- SFAnonymous, Midlothian, VACustomer since Jul 1997
“Great customer service, competitive pricing and professionalism with a personal touch! Thanks!”
- DPAnonymous, Richmond, VACustomer since Dec 2001
“I’ve been with Sumser Insuance for years and have had a great experience. They review my policies upon request to ensure I’m getting the best deal with my home and auto insurance. They have also been very helpful in providing guidance when I have had to file a claim. I would highly recommend this company.”
- KSAnonymous, Charlottesville, VACustomer since Jul 2013
“Super friendly and helpful.
Responsive and kind.
Trustworthy and seemed genuinely interested in making sure I was making good choices.” - MRMargaret R., Midlothian, Virginia
“Ike was very friendly when I talked to him about getting Erie Ins. He answered a lot of questions I had completely. I had been wanting to get Erie for a long time as my friends had told me how good it was for them. I am so glad that I now have Erie and know the company and the employees will continue to be friendly and helpful.”
- DHPowhatan, VACustomer since Aug 2004
“After a tornado came through the back of our property, sumser helped us quickly after receiving the estimate and payment was made as soon as the cleanup was completed. ”
- RSAnonymous, Midlothian, VACustomer since May 2009
“Agents are very courteous and always answers your questions. Jamie at reception desk is excellent.”
Mike H., Midlothian, Virginia“Ike, one of the amazing professionals at Sumser, was awesome to deal with! He listened and addressed all of my questions and concerns!”
- MRmargaret R., Midlothian, Virginia
“Ike did a wonderful job in finding me homeowner, car and umbrella insurance for less then half the price then the previous agent! Thank you Ike for your promt responses, you are a pleasure to work with!”
