Customer Reviews

Todd Sumser is a neighbor and long time friend. I have been a client for over 20 years. Todd takes pride in his firm's services which result in outstanding one good experience after another. Jenna Dempsey goes well beyond being helpful. She knows or provides the solution before I even ask the question. She is very knowledgeable and proactive.

I totally enjoy our agent Kim actually answering the phone and helping me. They have been a truly amazing to work with.

The current staff is awesome. Always friendly and eager to help.

I had just bought a house and close friends recommended I contact Sumser Insurance Professionals. I received a quick response and the attention I needed to obtain home, auto and umbrella policies, all before closing on the house. Communication and a process that was seamless and without issues. The best experience ever in the midst of all of the details that I needed to be handling. Thank you, very much!

excellent communication

Dianna M (sorry dianna I don’t remember your last name) is amazing. Always helpful. Never minds me bugging here when I need to change something, covers all the material with me. Give her a raise.

Excellence and can be described with two words, Diana Messler

You guys are responsive and thorough! Love dealing either Kim!

I rarely talk to the office but when I do they have been very helpful.

For over 25 years I have dealt with the professional employees of Sumser Insurance (been a customer since it was James River Insurance). I have always felt like a valued customer: (1) they return calls (2) they effectively explain terms/conditions in regard to policies, and (3) they make recommendations in regard customer's insurance needs. I would highly recommend Sumser Insurance Professionals.