Customer Reviews
- RAAnd the rates are the best. Great personal service.Robert A., Midlothian, VA
“Absolutely the best!!! If you need help or don’t understand something you can call Dianne and your problem will be solved before you hang up! I recommended my whole family and friends. And the rates are the best. Great personal service. I feel very comfortable calling them that I can share recipes before ending my conversation. Now you can’t beat that.”
- DS
- GSVery helpful, professional, courteous, responsive, and good to customers.Gary S., Nokesville, VACustomer since Apr 2007
- MTErie has my back and so does Sumser Insurance Professionals.Michael T., Richmond, VACustomer since May 2014
“Jessie provided quick and detailed answers/explanations concerning a rental car and sent me the proof of insurance form.
Top quality service. She cared that I understood what my coverage provided and that I didn’t need to acquire additional insurance from the rental company.
Erie has my back and so does Sumser Insurance Professionals. Thanks.” - AR
- KM
Todd met us at our home when it was convenient for us to review our coverage...Margie S., Virginia“Todd met us at our home when it was convenient for us to review our coverage, we found that to be a great perk since we both work! He provided us options, was able to save us some money and made it very easy to convert our existing out of state policies. We found Todd’s expert knowledge of insurance and ability to educate us on the benefits of his policies to be the convincing factors for switching all of our coverage to James River Insurance. They definitely provide a professional and personal touch to their service! I would definitely recommend contacting him for a quote!”
5 stars!Josh M., Virginia
- TB
- PK
- TPThomasina P., Richmond, VACustomer since May 2022
“I am so super happy with the service and attention that I have been given by Sumser Insurance. Kim is a JEWEL and it has been my pleasure working with her. She has been very attentive to all my needs and request. Basically held my hand through the entire process. ”
- KSKaren S., Amelia Court House, VACustomer since May 2022
“Working with Brandon McFarling proved to be a rewarding experience. Not only was I made aware that I didn’t have enough homeowner’s insurance to cover the cost of rebuilding my house in the event of something happening, but that other aspects of my insurance were insufficient, also. The process of securing insurance with Sumser was easy, as everything was explained in terms I could understand. Many thanks to brandon for making this process seamless.”
- RS
