- Very helpful, professional, courteous, responsive, and good to customers.
- Erie has my back and so does Sumser Insurance Professionals.
“Jessie provided quick and detailed answers/explanations concerning a rental car and sent me the proof of insurance form.
Top quality service. She cared that I understood what my coverage provided and that I didn’t need to acquire additional insurance from the rental company.
Erie has my back and so does Sumser Insurance Professionals. Thanks.”
- ...great service provided.
“I’ve been with Sumser Insurance Professionals, formerly James River Insurance for over 10 years. They have been nothing but professional and courteous to me and my family. Both of my daughters have insurance policy with Sumser because of the great service provided. My eldest daughter works for the other James River Insurance company in the West End and they cover Uber claims, not this office.”
- Todd met us at our home when it was convenient for us to review our coverage...
“Todd met us at our home when it was convenient for us to review our coverage, we found that to be a great perk since we both work! He provided us options, was able to save us some money and made it very easy to convert our existing out of state policies. We found Todd’s expert knowledge of insurance and ability to educate us on the benefits of his policies to be the convincing factors for switching all of our coverage to James River Insurance. They definitely provide a professional and personal touch to their service! I would definitely recommend contacting him for a quote!”
- 5 stars!
“The best thing about working with Jason was that he listened. Too often you deal with someone who is trying to sell you an out of the box solution without understanding your needs – that’s not Jason. He tailored the policy to me, walked me through every single line explaining all the intricacies and nuances. When it was time to execute, he took care of all the calls and emails and just made it happen. Very knowledgeable, professionally, quick, and very easy to work with. Highly recommend!”