Customer Reviews

Rated 5 out of 5 based on 5 rated reviews.
  • David Saunders
    They also get back to me, explain my benefits.

    “I have been working with this insurance group for over 10 years. They also get back to me, explain my benefits. Blessed to be working with this insurance team!”

  • DS
    Just overall great

    “Just overall great experience”

  • GS
    Very helpful, professional, courteous, responsive, and good to customers.
  • MT
    Erie has my back and so does Sumser Insurance Professionals.

    “Jessie provided quick and detailed answers/explanations concerning a rental car and sent me the proof of insurance form.
    Top quality service. She cared that I understood what my coverage provided and that I didn’t need to acquire additional insurance from the rental company.
    Erie has my back and so does Sumser Insurance Professionals. Thanks.”

  • AR
    Sandy is great to work with!

    “Love the fast response when we need COI’s. Sandy is great to work with! ”

  • KM
    Your team is always awesome.

    “Your team is always awesome. I have had my business for so long here I could not tell you how long! ”

  • RT
    ...great service provided.

    “I’ve been with Sumser Insurance Professionals, formerly James River Insurance for over 10 years. They have been nothing but professional and courteous to me and my family. Both of my daughters have insurance policy with Sumser because of the great service provided. My eldest daughter works for the other James River Insurance company in the West End and they cover Uber claims, not this office.”

  • Margie Sherman
    Todd met us at our home when it was convenient for us to review our coverage...

    “Todd met us at our home when it was convenient for us to review our coverage, we found that to be a great perk since we both work! He provided us options, was able to save us some money and made it very easy to convert our existing out of state policies. We found Todd’s expert knowledge of insurance and ability to educate us on the benefits of his policies to be the convincing factors for switching all of our coverage to James River Insurance. They definitely provide a professional and personal touch to their service! I would definitely recommend contacting him for a quote!”

  • Josh Moeller
    5 stars!
  • Jeffrey Cartwright
    Exceptional service, great people, prompt and reliable all the time!

    “Been with them for four years. Exceptional service, great people, prompt and reliable all the time!”