Customer Reviews

Rated 5 out of 5 based on 64 rated reviews.

They also get back to me, explain my benefits.David S., Midlothian, VA
“I have been working with this insurance group for over 10 years. They also get back to me, explain my benefits. Blessed to be working with this insurance team!”
DS
Just overall greatMidlothian, VACustomer since Aug 2017
“Just overall great experience”
GS
Very helpful, professional, courteous, responsive, and good to customers.Gary S., Nokesville, VACustomer since Apr 2007
MT
Erie has my back and so does Sumser Insurance Professionals.Michael T., Richmond, VACustomer since May 2014
“Jessie provided quick and detailed answers/explanations concerning a rental car and sent me the proof of insurance form.
Top quality service. She cared that I understood what my coverage provided and that I didn’t need to acquire additional insurance from the rental company.
Erie has my back and so does Sumser Insurance Professionals. Thanks.”
AR
Sandy is great to work with!Crozier, VACustomer since Sep 2012
“Love the fast response when we need COI’s. Sandy is great to work with! ”
KM
Your team is always awesome.Kimberley M., Amelia Court House, VACustomer since Aug 2009
“Your team is always awesome. I have had my business for so long here I could not tell you how long! ”
RT
...great service provided.Reginald T., Midlothian, VA
“I’ve been with Sumser Insurance Professionals, formerly James River Insurance for over 10 years. They have been nothing but professional and courteous to me and my family. Both of my daughters have insurance policy with Sumser because of the great service provided. My eldest daughter works for the other James River Insurance company in the West End and they cover Uber claims, not this office.”
Todd met us at our home when it was convenient for us to review our coverage...Margie S., Virginia
“Todd met us at our home when it was convenient for us to review our coverage, we found that to be a great perk since we both work! He provided us options, was able to save us some money and made it very easy to convert our existing out of state policies. We found Todd’s expert knowledge of insurance and ability to educate us on the benefits of his policies to be the convincing factors for switching all of our coverage to James River Insurance. They definitely provide a professional and personal touch to their service! I would definitely recommend contacting him for a quote!”
5 stars!Josh M., Virginia
Exceptional service, great people, prompt and reliable all the time!Jeffrey C., Richmond, Virginia
“Been with them for four years. Exceptional service, great people, prompt and reliable all the time!”
JB
Joenathan B., Midlothian, VA
“Best decision I made by switching my auto and homeowners insurance to them. They pay attention to detail and treat you like family.”
AG
Andrey G., Midlothian, VA
“The best thing about working with Jason was that he listened. Too often you deal with someone who is trying to sell you an out of the box solution without understanding your needs – that’s not Jason. He tailored the policy to me, walked me through every single line explaining all the intricacies and nuances. When it was time to execute, he took care of all the calls and emails and just made it happen. Very knowledgeable, professionally, quick, and very easy to work with. Highly recommend!”
SH
Steve H., Midlothian, Virginia
“Always tremendously responsive to questions and helpful in finding best rates and coverage. Jenna has been our primary point of contact (although others have provided assistance as well). All are personal, cheerful, and helpful. Truly appreciate your great service!”

”
MM
Mark M., Midlothian, VA
LK
Luke K., Midlothian, VA
“Jason and the team are sharp. They truly look out for your best interest. Extremely knowledgeable.”

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Sumser Insurance Professionals

104 Walton Park Lane
Midlothian, Virginia 23114

Phone: (804) 423-8372

Toll Free: (888) 567-7487

Fax: (804) 423-8397

Mon-Thu: 8:30am-5:00pm
Fri: 8:30am-4:00pm
Sat-Sun: Closed

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Sumser Insurance Professionals Provides Auto, Home, Life, & Business Insurance to All of Virginia, Including Midlothian, Richmond, Chesterfield, Powhatan, Henrico, Glen Allen, as well as all of North Carolina.

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